Order FAQs

Pricing and Availability

We will contact you by phone or email once we have received your order. Last order by 7th February 2021, or whilst stocks last.

Payment

We only accept PayLah, PayNow or Cash. Upon submission of order, please make payment via PayLah or PayNow and screenshot the payment advice with your order ID and email us back for confirmation.

Email: pineappletarts@thehelpinghand.org.sg

UEN: S88SS0058F

 

 

 

 

 

Cancellation

No cancellations will be allowed upon submission with order ID generated.

Delivery

We start delivery from 15th January 2021.

Orders are processed and dispatched by our own delivery team according to your preferred date. Our delivery timing is from Monday to Friday (6pm – 9pm), Saturday & Sunday (1pm – 5pm), unless otherwise stated. Our delivery team shall deliver the items to the address specified in your order.

Free delivery for purchases of 3 tubs and above.

Dispatch times may vary according to availability and subject to any delays resulting from unforeseen circumstances for which we will not be responsible.

Our last delivery will be 10th February 2021.

Self-Collection

Venue: 819 Upper Serangoon Road Singapore 534678
Collection Time: Monday to Friday (9am to 5pm)

Please provide your order ID during collection.